Terms of service

Terms & Conditions

1) Introduction

Welcome to Siora Jewels. By placing an order or using our website, you agree to the terms outlined here.
These policies are designed to ensure a smooth, transparent, and reliable shopping experience for you.

2) Use of Our Services

Our website and services are intended for personal, non-commercial use.
We request that you provide accurate and complete information when placing an order to ensure timely and successful delivery.

3) Product Information

We strive to ensure that all product images, descriptions, and details are as accurate as possible.
However, slight variations in colour, texture, or size may occur due to differences in display screens and the handcrafted nature of our jewellery.

4) Pricing & Payments

All prices listed on our website are in INR and inclusive of applicable taxes, unless otherwise stated.
Payments must be made in full at the time of order, using any of the accepted payment methods listed in our Payment Policy.

5) Order Acceptance & Fulfilment

Your order is confirmed only after payment verification and stock availability.
In rare cases of unavailability, we will inform you promptly and offer an alternative product or a full refund.

6) Intellectual Property

Every design, image, logo, and word you see on the Siora Jewels platform is a reflection of our artistry and identity.
These assets are the exclusive property of KSV Jewels and are protected under applicable laws.
Any use, reproduction, or distribution without written permission is strictly prohibited.

7) Limitation of Liability

While we take the utmost care in handling your orders and ensuring quality, Siora Jewels shall not be held liable for any delays, damages, or losses caused by factors beyond our control, such as courier delays, logistics issues, or unforeseen circumstances.

8) Governing Law

These terms are governed by the laws of India.
Any disputes shall fall under the exclusive jurisdiction of the courts at our registered place of business.